Política de envío

** Please Note That Due To The Covid-19 Outbreak Some Parcels May Be Subject To Delays.

Where’s My Order?

Once Your Order Has Been Placed, You Will Receive A Confirmation Email, Which Will Be Sent To The Email Address Associated With Your Account Or That Has Been Provided During The Checkout Process. You Will Be Emailed A Second Confirmation Once Your Order Has Been Dispatched Via Hermes (UK Orders) Or An Alternative Courier (Europe & International).

If You Have Not Received A Confirmation Within 24 Hours, Please Send Us An Email To Info@Lottielovesluxe.Com Or Contact Us Via Our Contact Us Form.

Important Notes Regarding Deliveries With Specific Designers…

**Please Note That There Are Certain Brands & Designers, Sold Via The Lottie Loves Luxe Website That Will Be Dispatched Directly From The Manufacturer Once An Order Has Been Placed. These Include, Demery Jayne, Soph & Manf And Nina And The Wolf.

Any Further Correspondence Once You Have Received Your Confirmation Will Be Sent Via The Manufacturer, Once Your Order Has Been Received. Please Be Sure To Check The Above Individual Designer Return & Exchange Procedures Or Please Contact Us If Unsure.

If You Have Any Queries About Your Order, Please Get In Touch By Emailing Us At Info@Lottielovesluxe.Com And If A Tracking Number Has Not Been Provided We Will Be Able To Look Into This Further With The Manufacturer.

How Much Will I Be Charged For Delivery & When Can I Expect My Delivery To Arrive?

All Delivery Time-Frames Stated Below Are Estimated And Can Be Subject To Change, Especially During These Current Times. Please Note, For International Deliveries, Local Import Duties And Charges May Apply. For Further Details, Please Refer To Our Delivery Charges & Time Estimations Below.

UK Delivery

Please Allow 3-5 Working Days

Hermes Standard UK:  £3.62 (Inc. VAT)

Next Day Delivery Hermes UK (Order by 12pm): £4.80 (Inc. VAT)

Standard Delivery (Other UK Destinations - Guernsey, Jersey & Isle Of Man): £13 (Inc. VAT) 

Local Delivery - £5 (Inc. VAT) : Can be arranged in the Worcestershire, Warwickshire & West Midlands areas (please check your post code for eligibility at the checkout). Orders will be delivered by a Member of our Team (Designer Exclusions Apply- including Demery Jayne, Soph & Manf and Nina & The Wolf). If in stock the item can be delivered direct the Same or Next Day at the latest on arrangement. Stock availability will be confirmed upon this selection. Please be aware this can take up to 5-7 working days. Do Not Hesitate To Email with any questions to info@lottielovesluxe.com.

Click & Collect - Free of Charge from our HQ in Worcestershire (Post code B96 6DT). This option can be selected at the checkout. Please note exclusions apply - Items designed by Demery Jayne, Soph & Manf and Nina and The Wolf are excluded from this service.

All Orders Over £100 (Inc. VAT) Will Receive An Automatic FREE Of Charge Delivery At The Checkout (UK Only).

Europe & International Delivery

Please Allow 5-7 Working Days for all EU Orders and 5-14 Working Days For All Other International Orders.

Standard EU Shipping: £13 

Standard International: £25

My Delivery Has Been Left With A Neighbor, But I Didn’t Request This?

Unless You Have Provided Specific Delivery Notes Upon Placing Your Order, There Are Occasions, Where If You Are Unable To Sign For Your Order, The Couriers Make A Decision To Leave Your Package With A Neighbor To Avoid The Parcel Being Redirected To Your Nearest Depot Or Postal Office.

Please Check With Your Nearest Neighbor If No Clear Instructions Have Been Left, Or Follow Procedures With The Courier If You Have Missed Your Parcel.

If There Are Any Further Issues, Please Email Info@Lottielovesluxe.Com.

SHIPPING DESTINATIONS

Now Shipping To Over 100 Countries…

- United Kingdom 
- Guernsey, Jersey & Isle Of Man
- Ireland
- USA
- Canada
- Australia
- Europe

And Many More…

(Please send us an email to info@lottielovesluxe.com if you are unsure whether we deliver to your Country).