Terms Of Service

Please Read These Terms Of Service Carefully. These Terms Set-Out The Way In Which The Lottie Loves Luxe Website May Be Used. By Shopping On The Lottie Loves Luxe Website, You Agree To Be Bound By These Terms Of Service.

The Contract Between The Customer & Lottie Loves Luxe Ltd

Lottie Loves Luxe Ltd Must Receive Payment In Full For The Goods That You Order As Our Customer, Before The Order Can Be Accepted Or Processed. Once A Payment Has Been Received In Full, You Will Receive A Confirmation Email Confirming That Your Order Has Been Placed, This Confirmation Will Be Sent To The Email Address That You Have Used To Sign-Up To An Account With Lottie Loves Luxe Ltd. The Confirmation Of This Order Confirms A Legally Binding Contract Between Us.


In Order To View The Website, You Do Not Need To Register For An Account. The Only Requirement For Registration Will Be To Use The Shopping Facility And To Process And Complete An Order. These Requirements May Change From Time To Time As And When Updates To The Website Take Place.

Your Registration Details Are Important To Us And You May Be Required To Provide Information About Yourself That Is True, Accurate, Current And Complete, In Respect Of These Terms. It Is Important That You Keep Details Up To Date And That It Is Your Responsibility To Update Us With Any Changes And Must Agree To Notify Us Of These Immediately If Relevant To Your Registration, By Emailing Us At Info@Lottielovesluxe.Com.

Please Note That You Must Only Hold One Active Account At Any Time And We Reserve The Right To Deny Your Account, Product And Services To Any Member Or Visitor To The Lottie Loves Luxe Website.

Personal Information

Lottie Loves Luxe Will Respect The Privacy And Confidentiality Of Your Personal Information And We Will Comply With All Applicable Data Protection Legislation That Is Current And In Force. You Agree That We Have The Right To Access And Disclose Your Information In Order To Comply With Applicable Laws And Lawful Government Requests To Protect Lottie Loves Luxe And Its Users.

The Personal Information In Which You Provide On Registration, You Will Agree That Lottie Loves Luxe May Use Some Information In Accordance With The Purposes For Which Lottie Loves Luxe Has Obtained Your Permission And In Accordance With The Privacy Policy.

Lottie Loves Luxe Obligations

Lottie Loves Luxe Agrees To Use Reasonable Endeavors To Maintain The Lottie Loves Luxe Website With A Fully Operational Status Without Errors. This Cannot Always Be Guaranteed And It Does Not Accept Liability For Any Defects, Which May Exist, Or For Any Economic Losses (Including Loss Of Revenues Or Profits), Loss Of Goodwill Or Reputation, Or Other Special Indirect And Consequential Losses That You May Suffer Or That May Arise From Your Use Of The Lottie Loves Luxe Website Or From Your Inability To Access The Lottie Loves Luxe Website.

We Also Reserve The Right As A Company To Withdraw, Temporarily Or Permanently, Any Content From This Site For Any Reason And At Any Time. The Removal Of Any Content Can Be Removed Immediately And Without Notice. You Agree That Lottie Loves Luxe Is Not Liable To You Or Any Third Party For Such Withdrawal Of Content. The Services In Which The Lottie Loves Website Provides Are Provided Without Any Warranties Or Guarantees, Unless Otherwise Specifically Stated. All Other Relevant Information In Relation To Returns And Exchanges Can Be Found In Our Returns Policy, Here.

The Lottie Loves Luxe Website May Contain Links To Other Websites And Is Unable To Take Responsibility For The Content Of Such Websites.

Your Obligations

You Will Agree That You Will Only Use The Lottie Loves Luxe Website In A Manner That Is Consistent With These Terms And Conditions And That Complies With All Applicable Laws And Regulations. To The Extent To Which You Use, Or The Use By Another Authorised Person By You, Or For Whom You Are Responsible For (For Example, Your Child) Causes Damages Or Loss To Any Person, You Agree To Indemnify Us Immediately On Demand, In Relation To Such Losses Or Damages, Including Any Legal Costs That May Arise From Such Use.

You Are Responsible For Maintaining Your Own Confidentiality Of Your Password And Are Responsible For How You Use It. You Must Notify Us Of Any Suspect Use Of Your Password. You Will Also Acknowledge And Understand That The Quality Of Any Prints We Produce Is Dependent Upon The Quality Of The Negative Or Digital File.

This Site Is For Your Own Personal And Non-Commercial Use Only. You May Not Modify, Copy, Distribute, License, Commercially Exploit, Create Derivative Works From, Transfer Or Sell Any Content, That Can Further Any Other Commercial Use, Including Advertising, Advertising Revenue Generation Or On Your Own Site.

You Must Use This Website At Your Sole Risk And That You Will Be Personally Responsible For Your Use Of The Website And For Any Communication And Activities On This Site. We Do Reserve The Right To Deny You Access To This Website, Or Any Part Of It At Any Time With Out Any Notice.

Price Of Goods

The Prices Payable For Goods That You Order Are Set Out On The Lottie Loves Luxe Website.

You Will Be Required To Pay Extra For Delivery, Unless Stated Elsewhere, For Example; On Occasions Orders Over £100, May Be Free Of Charge. It May Not Be Possible For Us To Deliver To Some Locations. These Details Are Set Out In Our Delivery Terms, HERE.  Please Note, Lottie Loves Luxe Ltd Delivers Worldwide, With Our Headquarter Being Based In The UK.


If The Goods We Deliver Are Not What You Ordered, Or Are Damaged, Defected, Incorrect, Or Of The Wrong Quantity, We Shall Have No Liability To You Unless You Notify Us In Writing Of The Problem, Within 10 Working Days Of Delivery Of The Goods In Question.

If You Do Not Receive Your Goods Within 30 Days Of The Date Or The Time Scale We Have Outlined For Handmade Or Specialist Orders, We Shall Have No Liability To You, Unless You Notify Us In Writing Of The Problem Within 10 Days Of The Date, From When You Received The Goods Ordered.

If You Notify A Problem To Us, Regarding The Above, Our Only Obligation Will Be At Your Option:

  1. To Organise For Any Shortage Or Non-Deliver.

  2. To Replace Or Repair Any Damaged Or Defective Goods

  3. To Refund To You The Full Amount Paid By You For The Goods In Question, In Whatever Way We Choose. (Exclusions Apply To Some Designers).

Save As Precluded By Law, Lottie Loves Luxe Ltd Will Not Be Liable To You For Any Indirect Or Consequential Loss, Damage Or Expenses (Including, Loss Of Profits, Business Or Goodwill), Howsoever Arising Out Of Any Problem You Notify To Us Under These Liability Terms And We Shall Have No Liability To Pay Any More To You By Way Of Compensation, Other Than To Refund You The Amount Paid By You For The Goods In Question And As Detailed Above.

You Must Observe And Comply With All Applicable Regulations And Legislation, Including Obtaining All Necessary Customs,

Import To Other Permits To Purchase Goods From Our Website. The Importation Or Exportation Of Certain Goods To You May Be Prohibited By Certain National Laws. We Make No Representation And Accept No Liability In Respect Of The Import And Export Of The Goods You Have Ordered.

Notwithstanding, The Foregoing, Nothing In These Terms Of Service Is Intended To Limit Any Rights You May Have As A Consumer Under Applicable Local Law Or Other Statutory Rights That May Not Be Excluded Nor In Any Way To Exclude Or Limit Our Liability To You For Any Death Or Personal Injury Resulting From Our Negligence.


Unless Otherwise Stated In These Terms Of Service, All Notices From You To Us Must Be In Writing And Sent To Us By Email To Info@Lottielovesluxe.Com Or By Post To Our Contact Address - Lottie Loves Luxe Ltd, 1156 Evesham Road, Astwood Bank, Redditch, B96 6DT, United Kingdom.

Please Include Your Full Name, Address And All Available Telephone Numbers That You Can Be Contacted On Between 9.00 – 17.30 Hours (GMT), But, Such Notice Will Only Be Deemed To Have Been Given When We Send An Email To Acknowledge Receipt Of Your Email. All Notices From Us To You Will Be Displayed On Our Website From Time To Time, Or In Our Discretion, Be Sent By Email To The Email Address You Supply On Your Order Form.

Events Beyond Our Control

We Shall Have No Liability To You For Any Failure To Deliver Goods You Have Ordered Or Any Delay In Doing So Or For Any Damage Or Defect To Goods Delivered That Is Caused By Any Event Or Circumstance Beyond Our Reasonable Control, Including, Without Limitation Strikes, Lock Outs And Other Industrial Disputes, Government Action, Breakdown Of Systems Or Network Access, Flood, Fire, Explosion Or Accident.


If Any Part Of These Terms Of Service In Unenforceable (Including Any Provision In Which We Exclude Or Limit Our Liability To You) The Enforce-Ability Of Any Other Parts Of These Terms Of Service Will Not Be Affected.


You Acknowledge And Agree To Be Bound By The Terms Of Our Privacy Policy As Detailed HERE.

Third Party Rights

Except For Our Affiliates, Directors, Employees Or Representatives, A Person Who Is Not A Party To This Agreement Has No Right Under The UK Contracts (Rights Of Third Parties) Act 1999 To Enforce Any Term Of This Agreement, But This Does Not Affect Any Right Or Remedy Of A Third Party That Exists Or Is Available Apart From That Act.

Governing Law

The Contract Between Us Shall Be Governed By And Interpreted In Accordance With English Law And English Courts Shall Have Jurisdiction To Resolve Any Disputes Between Us.

Entire Agreement

These Terms Of Service, Together With Our Current Website Prices, Delivery Details, Contact Details, Returns And Exchange Policy And Privacy Policy, Set Out The Whole Of Our Agreement Relating To The Supply Of Goods To You By Lottie Loves Luxe Ltd. Nothing Said By Any Sales Person On Our Behalf Should Be Understood As A Variation Of These Terms Of Service Or As An Authorised Representation About The Nature Or Quality Of Any Goods Offered For Sale By Us. Save For Fraud Or Fraudulent Misrepresentation, We Shall Have No Liability Or Any Such Representation Being Untrue Or Misleading.


Any Intellectual Property In The Content Of The Lottie Loves Luxe Website (Including Photos Posted By Third Parties) Belong To Us Or Our Licensors.